Please help us serve you better by taking two minutes to tell us about your experience so far. We appreciate your perspective.
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This survey consists of three short sections:

Section 1 asks you about your recently purchased product and your satisfaction with it.

Section 2 focuses on our Customer Service representatives and the quality of your interaction with them.

Section 3 is about us as a company and our competitors, and your opinion on how well we serve the market.

Section 1 | Product

Which of our products have you purchased recently? *

What was the main factor for you when purchasing a {{answer_6914223}}? *

How often do you use your {{answer_6914223}}? *

How would you rate its overall quality? *

How would you rate its performance? *

How would you rate its design? *

Overall, how satisfied are you with your {{answer_6914223}}? *

And how likely are you to purchase any of our products again? *

Section 2 | Customer Service

In your most recent Customer Service experience, how did you contact our representatives? *

How quick were our representatives in getting back to you? *

How eager to help you were they? *

And how able were they to answer your questions? *

Overall, how satisfied were you with your Customer Service experience? *

Section 3 | Company and Competition

How well do you feel we understand your needs? *

Which of the following personality traits would you say best describes our company? *

Which company would you say is our biggest competitor in the {{answer_6914223}} market? *

How would you compare the quality of our products to that of our competitors? *

How would you compare our prices to those of our competitors? *

Section 4 | About You

What's your gender? *

How old are you? *

What is your current marital status? *

How many years of higher education do you have? *

What is your average yearly household income? *

What is your current employment status? *

How likely are you to recommend our products to a friend or colleague? *

Why did you choose {{answer_6914246}}?

We'd very much appreciate your comments and suggestions.
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